App deleted but data is still taking up storage

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Level 1

4 points

App deleted but data is still taking up storage

I wanted to free storage so I deleted my voice memos app which took up 25 gigabytes. However, settings still stays those 25 are still there. I tried doing the “delete app” in settings, I tried redownloading and deleting the app again, the data isn’t in my icloud storage either. Even when I get the app again, my memos aren’t back so the data isn’t still there. I’m not sure where it is. If someone could help me out to find some way to get these 25 gigabytes off I would really appreciate it, as I don’t even have enough storage to update my phone. Thanks.

iPhone 13 Pro

Posted on Dec 15, 2022 3:43 PM

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Answer 1

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ishrugged

Level 2

449 points

Dec 15, 2022 5:55 PM in response to sylviebuddy

If it's the Apple Voice Memo app included with iOS, you might try reinstalling it, then if you've not yet, check the trash to see if they're there. They're kept in trash for 30 days by default. I'm not sure if deleting the app automatically empties the trash.

See page bottom here (select your iOS version from the dropdown at the top of the page):

Edit or delete a recording in Voice Memos on iPhone - Apple Support

Beyond that, if you've not, try rebooting the device.

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Answer 2

ishrugged

Level 2

449 points

Dec 21, 2022 10:37 AM in response to sylviebuddy

I searched around a bit and found that what you're experiencing is/was reportedly a known issue. There was one discussion here:

Voice Memos taking up storage and not del… - Apple Community

In that thread, a user posted what looks like an Apple chat support session with an advisor who acknowledges that it's a known issue:

Voice Memos taking up storage and not del… - Apple Community

And, advice to possibly solve the issue given by Community Specialist, @Alwayswantingtohelp1, here:

How do I reduce storage used by VoiceMemo… - Apple Community

Hopefully, it'll resolve it for you.

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Answer 3

sylviebuddy Author

Level 1

4 points

Dec 21, 2022 7:18 AM in response to ishrugged

I redownloaded the app again and all the recordings are gone, nothing in the recently deleted but all the “data” is still in my storage. I restarted my phone several times to be sure but no luck. I’m not sure what to do now.

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App deleted but data is still taking up storage

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