Photos will overlay a deleted image on the next or previous image.

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mockturtle Author

Level 1

13 points

Photos will overlay a deleted image on the next or previous image.

as per closed thread

Photos will overlay a deleted image on th… - Apple Community

I also have the exact same issue.

I tried to get it resolved with mac support on the phone.

They suggested it is very odd and the library must be corrupt.

I needed to export the photos, create a new library and re-import.

I have 25000 photos. I wasn't excited.

I did however do this and I still have the same problem on the new library.

The old library had HEIC photos, and I exported JPGs to see if that might have been a contributing factor.

Apple - there is a bug in photos. Happens when reviewing photos to delete ones you don't want. Specifically when there are portrait photos mixed in with landscape. The portrait photos cause a glitch, with an overlay and also displays an old image you just deleted as you continue to navigate with arrow keys.

This makes managing the library frustrating as the only way to reset the issue is to esc to the tile view and then double click a photo to go back to full view mode and continue editing.

The thread I linked illustrates the issue perfectly.

Can someone please assist with recreating and debugging this.

It's ruining what is otherwise a good photo editior.

Thanks

-Conor

MacBook Air 13″, macOS 12.6

Posted on Dec 16, 2022 2:49 AM

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Answer 1

léonie

Level 10

200,789 points

Dec 16, 2022 4:15 AM in response to mockturtle

Conor, I recommend to run a hardware test on your Mac with Apple Diagnostics: Use Apple Diagnostics to test your Mac - Apple Support. I have occasionally seen this problem on my Mac, typically, when the Mac has been using all memory, because I had many applications open at the same time, and it turned out, that the reason has been a problem with a defective memory module. After fixing the memory, Photos has been back to normal. It cannot hurt to check your Mac occasionally.

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Answer 2

léonie

Level 10

200,789 points

Dec 17, 2022 8:11 AM in response to mockturtle

If it is a bug in macOS 12.6, as shown below your question, it will probably not be fixed in the old system version, but in macOS 13, Ventura. Can your Mac be upgraded to the current system version?

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Answer 3

Dec 17, 2022 8:21 AM in response to mockturtle

"Apple - there is a bug in photos. " There's just no point in addressing Apple, here. This is a community of users, like you. You can send feedback to Apple here: Feedback - Photos - Apple

As a user, I have experienced this same effect-- it happens when I delete a photo and then quickly left-arrow once to where it "used to be," and I get an overlay of the (deleted) picture that used to be "there" and the one that should have just moved "there." It seems to only happen when I "delete-reverse" very quickly, like Photos is not finished with the deletion, yet. I have seen the picture and, confused, hit delete again, causing more confusion. Luckily, command-z quickly undeletes.

Does this describe your experience? I, too, am running Monterey. I have no solution. It doesn't happen often, and I've gotten kind of used to it. I figure that there's no chance of it being fixed in Monterey and, until I see it in Ventura, there's no point in complaining.

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Answer 4

léonie

Level 10

200,789 points

Dec 17, 2022 8:38 AM in response to Richard.Taylor

I have not yet seen this behaviour on Ventura, but I am rarely deleting photos while viewing them enlarged. While growing my photos to decide which I want to keep, I am marking the keepers with the favourite heart ♡ and when I have finished to select the keepers, I am going back to thumbnails view and summarily select the thumbnails that have not been marked as favourites and delete them all together.

I just tested however, if I could reproduce the problem on Ventura, and sofar it has not happened.

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Answer 5

mockturtle Author

Level 1

13 points

Dec 17, 2022 7:47 AM in response to léonie

Thanks for the tip to try diagnostics. Did that and no issues found - ADP000.

so in my case this photos issue does not appear to be hardware related. In fact the issue was there on my last MacBook Pro 2013 retina also before I upgraded to air 2020.

apple? Please help?

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Answer 6

mockturtle Author

Level 1

13 points

Dec 17, 2022 8:19 AM in response to léonie

yes it can be upgraded - it's an M1 2020 Air.

this issue has been with me for years through several macOS upgrades.

I'm sure it could be fixed in ventura if Apple debug and understand the issue.

I'm also quite sure if I upgrade to ventura now the issue will remain because Apple does not understand what is causing the problem. I've seen no text that explains this is a known bug with a fix written (into ventura). I apologise if I'm wrong but that's how it appears to me - having had this problem for years, finally contacted apple, told to create a new library, expended hours and hours doing it and now still having the issue

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Answer 7

mockturtle Author

Level 1

13 points

Dec 17, 2022 8:30 AM in response to Richard.Taylor

yes that describes the issue exactly.

I would add that it happens when the format of the next photo differs. Typically deleting a portrait (which is usually a screenshot) and it's followed by a landscape (or normal aspect ratio) photo.

I'm sure apple has an eye here so my comment is to anyone there that might take an interest and solve this!

I don't think we can but again thanks for your help and for also sharing that you have the same issue.

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Answer 8

mockturtle Author

Level 1

13 points

Dec 17, 2022 11:33 AM in response to mockturtle

Thanks Léonie.

that’s a good solution.

However, It is a workaround.

I prefer to use the app the way i want which is unfortunately hitting this bug.

hopefully it will get fixed.

thanks.

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Photos will overlay a deleted image on the next or previous image.

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