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User profile for user: Pammyf
Pammyf Author
User level: Level 1
18 points

no double-sided print option in word with Brother printer dcp-j562dw

Hello

The option to print double-sided has disappeared when I attempt to print a Word document on my Brother DCP-J562DW printer. This has just started to happen - again!


In the past I have reinstalled the driver (did this) and other re-installs but this hasn't worked this time.


I seem to remember seeing somewhere to take out a .plist and I think that rectified the problem. Does this fix sound familiar?


My iMac is OS High Sierra (10.13.6).

Thanks

Pam

iMac 27″, macOS 10.13

Posted on Dec 16, 2022 5:12 AM

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User profile for user: Pammyf
Pammyf Author
User level: Level 1
18 points

Dec 17, 2022 2:18 AM in response to BDAqua

Hello BDAqua

Thank you for responding so quickly. I do not have the same Print screen as you do.

I believe the problem for me only occurs using Word (for Mac, obvs). First image.





I do see the option to print double-sided in other apps, like when opening a pdf (second image).




Does anyone remember something about removing a plist extension from the library? I think this is what helped me in the past, but I cannot find that posting, and I did not write down the remedy.


Many thanks.

Pam

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no double-sided print option in word with Brother printer dcp-j562dw

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