You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Elital27
Elital27 Author
User level: Level 1
0 points

Iphone 4s is locked, Itunes doesn't help

I have an iPhone 4s the is disabled (due to multiple tries of wrong passcode).I do know the code but cannot put it in, the message display on the phone says "iPhone is disabled - connect to iTunes". When I connect to iTunes I get a message on iTunes

"iTunes could not connect to the iPhone "iPhone" because it is locked with passcode. You must enter your passcode on the iPhone before it can be used with iTunes"


I have tried the hard reset with home button and power sequence - no luck


Please help, I have a sad child now :(

Posted on Dec 16, 2022 6:19 AM

Reply
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Posted on Dec 16, 2022 7:03 AM

To unlock your iPhone, follow the steps described in this Apple article ->: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

View in context

Similar questions

4 replies

Iphone 4s is locked, Itunes doesn't help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up