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Can't reset Google password on Mac

I updated my gmail password but Mac mail won't allow me to update it on my MacBook. Updating the password on my iPhone worked fine, but when I go to the account on my MacBook Pro (Monterey, v. 12.6), a pop-up says "Google requires completing authentication in your web browser." I click "Open Browser," and this square box shows up with a spinning thing in the middle. I go to the browser, and there's nothing. I've tried both Chrome and Safari. I have tried closing Mac mail down and restarting it, and I went back to Google and changed my password a second time. None of that worked. I get the popup, click the "Open Browser" button, the square box opens and spins, and the browser does nothing.

MacBook Pro 15″, macOS 10.13

Posted on Dec 16, 2022 7:45 AM

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Question marked as Best reply

Posted on Dec 16, 2022 9:45 AM

Open your System Settings under the Apple Menu on the upper left, go to your internet accounts and delete the Google Account using the - button. Give it a minute and or restart your laptop. Under the internet accounts, hit the + button and reinstall the Google Account and see if that fixes your issue.


If not, give Apple Support a call and have them help you sort out your issue.


Get Support – Apple

Apple Support

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


1 reply
Question marked as Best reply

Dec 16, 2022 9:45 AM in response to Mainely Jazz

Open your System Settings under the Apple Menu on the upper left, go to your internet accounts and delete the Google Account using the - button. Give it a minute and or restart your laptop. Under the internet accounts, hit the + button and reinstall the Google Account and see if that fixes your issue.


If not, give Apple Support a call and have them help you sort out your issue.


Get Support – Apple

Apple Support

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


Can't reset Google password on Mac

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