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AirPods forgotten by accident and won’t reconnect, held the back button and tried connecting but white light keeps flashing and still won’t connect, what do I do?

Accidentally forgot my AirPods and tried reconnecting, held the button for 15-30 seconds and white light is flashing but nothing is connecting, I have tried everything and it’s started to get on my nerves, what do I do?

Posted on Dec 16, 2022 5:29 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2022 8:58 AM

HI xave177, welcome to the Apple community

I hope you are doing well 🤗


I'm sorry to hear that, I invite you to try what I've put below and if it doesn't work, I invite you to contact Apple support.


I invite you to try this :

1/ Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.

2/ Put both AirPods in the charging case and make sure that both AirPods are charging.

3/ To make sure that Bluetooth is on, go to Settings > Bluetooth.

4/ If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.

5/ Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

6/ Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.

7/ Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8/ If you still can't connect, reset your AirPods.


-If your AirPods won't connect - Apple Support

-If your left or right AirPod isn't working - Apple Support

-If your AirPods won’t charge - Apple Support

-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

-How to reset your AirPods and AirPods Pro - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

1 reply
Question marked as Top-ranking reply

Dec 17, 2022 8:58 AM in response to xave177

HI xave177, welcome to the Apple community

I hope you are doing well 🤗


I'm sorry to hear that, I invite you to try what I've put below and if it doesn't work, I invite you to contact Apple support.


I invite you to try this :

1/ Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.

2/ Put both AirPods in the charging case and make sure that both AirPods are charging.

3/ To make sure that Bluetooth is on, go to Settings > Bluetooth.

4/ If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.

5/ Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

6/ Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.

7/ Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8/ If you still can't connect, reset your AirPods.


-If your AirPods won't connect - Apple Support

-If your left or right AirPod isn't working - Apple Support

-If your AirPods won’t charge - Apple Support

-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

-How to reset your AirPods and AirPods Pro - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

AirPods forgotten by accident and won’t reconnect, held the back button and tried connecting but white light keeps flashing and still won’t connect, what do I do?

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