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WholeSelf5 Author

Level 1

28 points

Just got iPhone 14 — can’t text android phones in group texts

I just got an iPhone 14 and now I cannot text to groups (on Message app) that include an android user.

NOTE: I CAN text to an android user one-on-one/solo/directly, though.

I have checked that the person’s number is not blocked. I have checked that SMS, MMS and group messaging are all toggled ON. iMessage is also toggled ON. (Though I have tried it off and it still doesn’t work to send the group text.)

is this a Verizon thing? Thanks for any advice!

iPhone 14 Pro

Posted on Dec 17, 2022 5:11 AM

Top-ranking reply

Laner84

Level 1

41 points

Posted on Dec 29, 2022 5:25 AM

So after a while, this fix worked for me. Might give it a try.

Log in to your Verizon account. Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary.

This is after you verify that MMS Messaging and Group Messaging are toggled on in your iphone Messages settings.

This seems to reprovision sms/mms without having to call in.

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109 replies

okwyatt

Level 1

8 points

Jan 22, 2023 8:03 PM in response to WholeSelf5

I would like to add to Laner84’s reply, which worked by the way. That you may need to do this on a computer or at least on a web browser rather than through the Verizon app.

AC59

Level 1

8 points

Jan 23, 2023 10:09 AM in response to Laner84

Laner84 what exactly do you mean by “saved”? I tried this but nothing. Do I need to sign out of Verizon and log back in? iPhone14

JPro9999

Level 1

8 points

Jan 24, 2023 4:47 AM in response to WholeSelf5

Thank you very much from saving me from a call to Verizon. I've been trying every combination on the phone without success and your solution solved the problem.

Sug08

Level 1

8 points

Jan 24, 2023 5:41 PM in response to WholeSelf5

Laner84’s fix worked for me too. Thank you so much for posting this info! 🙂

Jan 25, 2023 11:04 AM in response to Laner84

I just got a 14 pro max. Same issue. I went through the steps above and it did work for me too!

Thanks so much,

Jan 26, 2023 11:41 AM in response to Laner84

You are the best! Fooled around with for two days until I found your fix. Happy camper now! Thank you!

Jan 27, 2023 9:15 AM in response to cheney273

oops - it didn't save the screen shot I pasted into my message. Basically, my options are: profile, single ID, address book, saved address, my documents, and privacy :(