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Just got iPhone 14 — can’t text android phones in group texts

I just got an iPhone 14 and now I cannot text to groups (on Message app) that include an android user.


NOTE: I CAN text to an android user one-on-one/solo/directly, though.


I have checked that the person’s number is not blocked. I have checked that SMS, MMS and group messaging are all toggled ON. iMessage is also toggled ON. (Though I have tried it off and it still doesn’t work to send the group text.)


is this a Verizon thing? Thanks for any advice!

iPhone 14 Pro

Posted on Dec 17, 2022 5:11 AM

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Question marked as Best answer

So after a while, this fix worked for me. Might give it a try.


Log in to your Verizon account. Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary.


This is after you verify that MMS Messaging and Group Messaging are toggled on in your iphone Messages settings.


This seems to reprovision sms/mms without having to call in.

Posted on Dec 29, 2022 5:25 AM

109 replies

Mar 27, 2023 6:04 AM in response to WholeSelf5

Hi Laner84,


Several months ago you helped me get my iPhone 14 texting again with androids. Unfortunately around March 17 it stopped working. I've tried the reset of "block services" and that got me to where I can text an android or a thread with an android on it, BUT an android can't text me, either individually or on a thread. Such a bummer. Now I have to call again and have them reset the the mms again and yes this is Verizon.

Just got iPhone 14 — can’t text android phones in group texts

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