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Iphone 6 Broken Baseband

a month ago after reseting iphone 6 in itunes and accidentally pulled out lightning usb when phone activates from itunes, then i fully restored iphone and caught "unable to activate", i tried to restart and noctied "no service" in action bar. On hello screen in "i" section imei is not showing. i tried to reset reboot, restore with itunes but that was usless, can i activate my iphone now? or can i restore baseband with some software?

Posted on Dec 17, 2022 9:34 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2022 9:41 AM

Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

9 replies
Question marked as Top-ranking reply

Dec 17, 2022 9:41 AM in response to Re1xxmu

Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

Iphone 6 Broken Baseband

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