User profile for user: MorrisCA3
MorrisCA3 Author
User level: Level 1
4 points

Apple tv

Apple TV will not load Disney + App

Apple TV 4K

Posted on Dec 17, 2022 5:44 PM

Reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
150,446 points

Posted on Dec 18, 2022 2:43 AM

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.
View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
150,446 points

Dec 18, 2022 2:43 AM in response to MorrisCA3

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.
Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up