incorrect password

I'm sure the ID and Password are correct, but when I'm trying to sign in appear incorrect password in my imac 2015

iMac Line (2012 and Later)

Posted on Dec 17, 2022 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2022 8:24 AM

Hi justo97,


You came through from an article that provides great steps if you are having an issue with your Apple ID password. You can complete the steps in that article to reset your Apple ID account password.


If the issue is with your Mac login password, then we'd recommend completing the steps listed here: If you forgot your Mac login password that are also below.


"Option 1: Restart and show password options

Login window showing option to restart and show password reset options

  1. If you see the option to restart and show password reset options, click it to restart your Mac. Then take one of these steps:
    • Sign in with your Apple ID, if asked. You might also be asked to enter the verification code sent to your other devices.
    • Enter your FileVault recovery key, if asked. It's the long string of letters and numbers you received when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk.

2. Select a user that you want to reset the password for, then click Next.

3. Enter your new password information, then click Next. 

4. When the password reset is completed, click Restart.


Option 2: Reset using your Apple ID

Login window showing option to reset it using your Apple ID

  1. If you see the option to reset using your Apple ID, click it.
    • If your Mac restarts, follow the steps for option 1, above.
    • If your Mac doesn't restart, but immediately asks for your Apple ID, enter that information and click Reset Password.

2. If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac.

3. If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.

4. If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm. This is temporary.

5. Enter your new password information, then click Next.

If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.

6. When the password reset is completed, click Restart."


Best regards.




1 reply
Question marked as Top-ranking reply

Dec 20, 2022 8:24 AM in response to justo97

Hi justo97,


You came through from an article that provides great steps if you are having an issue with your Apple ID password. You can complete the steps in that article to reset your Apple ID account password.


If the issue is with your Mac login password, then we'd recommend completing the steps listed here: If you forgot your Mac login password that are also below.


"Option 1: Restart and show password options

Login window showing option to restart and show password reset options

  1. If you see the option to restart and show password reset options, click it to restart your Mac. Then take one of these steps:
    • Sign in with your Apple ID, if asked. You might also be asked to enter the verification code sent to your other devices.
    • Enter your FileVault recovery key, if asked. It's the long string of letters and numbers you received when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk.

2. Select a user that you want to reset the password for, then click Next.

3. Enter your new password information, then click Next. 

4. When the password reset is completed, click Restart.


Option 2: Reset using your Apple ID

Login window showing option to reset it using your Apple ID

  1. If you see the option to reset using your Apple ID, click it.
    • If your Mac restarts, follow the steps for option 1, above.
    • If your Mac doesn't restart, but immediately asks for your Apple ID, enter that information and click Reset Password.

2. If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac.

3. If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.

4. If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm. This is temporary.

5. Enter your new password information, then click Next.

If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.

6. When the password reset is completed, click Restart."


Best regards.




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incorrect password

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