iPhone 14 screen freezing during calls

My phone freezes while I’m talking on the phone. It’s been happening since I bought it in September. Anyone else experiencing this? Some of the things I’ve tried are numerous resets and gotten a new phone. I’ve been to Apple Store 4 times and called Apple support at least 5 times.


[Re-Titled by Moderator]

iPhone 14, iOS 16

Posted on Dec 18, 2022 6:31 AM

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Posted on Sep 12, 2023 12:09 PM

This has been the only thing that has worked. Apple refuses to acknowledge this issue. Says Theo unaware of the issue.


Go to settings, accessibility, touch, and then switch the "prevent lock to end call" over so its green. That way when you're on the phone and its frozen, you can lock it and unlock it with the button on the side to unfreeze the screen without hanging the call up.


👍

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iPhone 14 screen freezing during calls

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