You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: chibuzo96
chibuzo96 Author
User level: Level 1
5 points

My Apple gift card isn't valid, but I'm not able to redeem it. What do I do?

I recently purchased 3 $100 Apple gift cards from a CVS store. When I tried to check the balance on them, it didn't work. I got a message saying that 2 of the cards aren't valid, even though they're supposed to be activated. I'm trying to figure out what the issue is, but none of the options suggested by apple work. I spent a lot of money on these things, and I really don't want it to go to waste. What should I do?


[Image Edited by Moderator to Remove Personal Information]

Posted on Dec 18, 2022 1:40 PM

Reply
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,043 points

Posted on Dec 18, 2022 1:44 PM

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,043 points

Dec 18, 2022 1:44 PM in response to chibuzo96

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

Reply
User profile for user: Raicya
Raicya
User level: Level 10
209,043 points

Dec 18, 2022 1:55 PM in response to chibuzo96

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

Reply

My Apple gift card isn't valid, but I'm not able to redeem it. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up