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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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darekenti Author

Level 1

4 points

software error

Shows that on one earpiece and in the case there is 0 percent charge. But it's not.

iPhone 12 mini, iOS 16

Posted on Dec 18, 2022 4:08 PM

Top-ranking reply

mikeg28806

Community Specialist

Posted on Dec 20, 2022 2:04 PM

Thanks for posting in the Apple Support Communities darekenti,

Restarting your the device your AirPods are paired with may help refresh its connections with other devices, so you see the most up to date information.

Additionally, make sure Low Power Mode is not enabled, and charge your iPhone. Low Power Mode limits some of the abilities of your iPhone, including background activity.

You can learn more about Low Power Mode here: Use Low Power Mode to save battery life on your iPhone or iPad

We hope this helps!

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