You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gmail account stuck offline. Can’t figure out how to get it back online.

I use several gmail accounts and open them in the Mac mail app. One of these accounts has gone offline. I can’t figure out how to get it back online. The other gmail accounts are fine.

iMac 27″, macOS 10.13

Posted on Dec 19, 2022 1:30 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2022 9:28 AM

Hi Rroserred,


Thanks for posting in Apple Support Communities! To take your account back online, follow these steps:


  1. Open the Mail app, then choose Mailbox from the menu bar
  2. Hover over Online Status
  3. Click Take [account] Online.


Find more about changing the online status in the article Take email accounts offline or online in Mail on Mac.


Hope that helps!

3 replies
Question marked as Top-ranking reply

Dec 21, 2022 9:28 AM in response to Rroserred

Hi Rroserred,


Thanks for posting in Apple Support Communities! To take your account back online, follow these steps:


  1. Open the Mail app, then choose Mailbox from the menu bar
  2. Hover over Online Status
  3. Click Take [account] Online.


Find more about changing the online status in the article Take email accounts offline or online in Mail on Mac.


Hope that helps!

Gmail account stuck offline. Can’t figure out how to get it back online.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.