Gmail account stuck offline. Can’t figure out how to get it back online.

I use several gmail accounts and open them in the Mac mail app. One of these accounts has gone offline. I can’t figure out how to get it back online. The other gmail accounts are fine.

iMac 27″, macOS 10.13

Posted on Dec 19, 2022 1:30 PM

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Question marked as Top-ranking reply

Posted on Dec 21, 2022 9:28 AM

Hi Rroserred,


Thanks for posting in Apple Support Communities! To take your account back online, follow these steps:


  1. Open the Mail app, then choose Mailbox from the menu bar
  2. Hover over Online Status
  3. Click Take [account] Online.


Find more about changing the online status in the article Take email accounts offline or online in Mail on Mac.


Hope that helps!

3 replies
Question marked as Top-ranking reply

Dec 21, 2022 9:28 AM in response to Rroserred

Hi Rroserred,


Thanks for posting in Apple Support Communities! To take your account back online, follow these steps:


  1. Open the Mail app, then choose Mailbox from the menu bar
  2. Hover over Online Status
  3. Click Take [account] Online.


Find more about changing the online status in the article Take email accounts offline or online in Mail on Mac.


Hope that helps!

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Gmail account stuck offline. Can’t figure out how to get it back online.

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