How to get Iphone rx to turn off and on? Why icons do not work? Why can't I make or answer calls?

Iphone rx

How to get Iphone rx to turn off and on? I have tried the hard cut off. Why don't the icons work? Why can't I make or answer calls?













iPhone XR, iOS 15

Posted on Dec 19, 2022 2:57 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2022 10:04 AM

Hello and welcome to Apple Support Communities, This_mess22,


We understand your iPhone seems to be frozen. We'd be happy to provide information to help you address this.


Try resetting your iPhone as suggested in these steps: If your iPhone won't turn on or is frozen

If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Regards.

1 reply
Question marked as Top-ranking reply

Dec 21, 2022 10:04 AM in response to This_mess22

Hello and welcome to Apple Support Communities, This_mess22,


We understand your iPhone seems to be frozen. We'd be happy to provide information to help you address this.


Try resetting your iPhone as suggested in these steps: If your iPhone won't turn on or is frozen

If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get Iphone rx to turn off and on? Why icons do not work? Why can't I make or answer calls?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.