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Apple Screen Time app limits not working

I’ve used screen time for my kids to limit time on certain apps. It worked well for years, but now I will set the limits and then they will suddenly disappear after a day or even less. Other settings also get erased including downtime and content restrictions. I have changed the passcode and the kids swear they have not tried to change any settings. This issue started about two months ago. I have updated iOS on all the devices. I have turned screen time off and set up settings again. I have tried setting the limits from my device as well as the individual devices. My kids will spend too much time on their phones without limitations in place and creates repeated bouts of anger for my wife. Please help!


[Re-Titled by Moderator]

iPhone 14

Posted on Dec 19, 2022 6:41 PM

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Posted on Jun 8, 2023 6:25 AM

Apple - You HAVE to fix this!!! This is a safety issue for children. I am pretty close to swapping my whole family to Android because I can't worry that my kids are getting into stuff online that they shouldn't. I know they are accessing things they shouldn't and I have no way of keeping them safe online unless this gets fixed or I just take away their phones. DO BETTER!!!

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368 replies

Feb 28, 2024 8:53 AM in response to Drmorin

I've done all the steps (run updates on both phones, sign out of both iClouds, sign back in, done factory resets, etc) at least 10 times now and every time it works for a week or so then it reverts back to not working again. Apple Support said my son must be doing something to hack it so on several occasions, I took his phone after he went to sleep, did all the steps (made sure we both had the same iOS, ran updates if needed, signed in and out of both iCloud accounts, etc.) set all his Screen Time settings the way they should be, turned off his phone and put it in my safe overnight. The next morning, almost all of the ScreenTime settings were off with nobody able to touch the phone (it was in my safe overnight)! I've spent countless hours on the phone with at least 6 different Apple Support Reps., to no avail. I'm so done with Apple.

Apple Screen Time app limits not working

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