File "Can't be Found" prompts after Ventura 13.1

Since updating to Ventura 13.1, at random times, when I double-click on a file to open it, I get a prompt that the file can't be found. If I click OK then double-click the file again, it opens as it should. It happens randomly to files of all types. I have never created aliases to any of these files and they are stored locally on a desktop folder. This has never happened before 13.1. Any ideas?


iMac 2020 3.6 GHz 10-Core Intel Core i9

AMD Radeon Pro 5700 XT 16 Gb


iMac

Posted on Dec 20, 2022 11:15 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 11:25 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


146 replies

Apr 6, 2023 9:29 AM in response to troyjack

I am now updated all the way to 13.3 and have experienced the same "File cannot be found" message since my initial upgrade to Ventura.


At first I was thinking it was related to Dropbox, which I use with the client-side app which integrates directly into Finder. I also use the Dropbox Backup tool to backup my Documents, Downloads, user home folder and Desktop. But I dispelled that after reading the initial post on this thread.


I use Preview pretty much all day long for reading and managing PDFs. I wondered if it was a bug with Finder and Preview, thinking maybe there was something in the Preview meta-data or potentially some other issue at the ACL level.


However, now seeing that this thread has so many similar yet unrelated complaints it has become clear to me that this is a Finder issue. The first suggestion to reboot into Safe Mode was a good one, but the more I thought about it the more it made me realize that there is nothing different about the way that I am operating on my system going all the way back to High Sierra. I am using Dropbox, Preview, and basic productivity apps.


I also thought about whether it was an issue with folder nesting, because I manage a massive archive of team files and they are deeply nested based upon workflows. But the problem persists between 4-5 level deep nested folders and my desktop.


The only factor I have not closed the book on yet is that I am now working on a MacBook Pro with an M2 chip, my first Apple Silicon system. I have never experienced the issue of "File cannot be found" on any of my Intel Macs. However, that gets muddied quickly because this is the only Mac I have owned that supported MacOS 13. So I leave open that there is a slim chance it's related to the M2, but have no way to verify or deny.


So I go back to the one commonality in all of these posts on this thread, it's something in Ventura that is the issue.

Jan 10, 2023 1:40 AM in response to troyjack

I have the same problem, just local files, no network storage or anything attached then my monitor. these popups are annoying. i have done several reboots also in safe mode, disk repair from the recovery, nothing helped. So i was downgrading back to monterey and hope that more people here point out that there is a problem in this OS 13,1 version. Or it is again some special intel thing, and m1 works? Because of the focus from the developers just to do new stuff to run best on m1...


Mac Pro (2019)

3,3 GHz 12-Core Intel Xeon W | 96 GB RAM

2 MPX AMD Radeon Pro Vega II Duo 32 GB

Feb 2, 2023 12:33 PM in response to rodOSX

A few days ago, I reluctantly updated my Intel iMac from Catalina to Ventura and encountered this issue today. Was attempting to open PDF files on my desktop and got the same message on every file I tried to open. After clicking ok and trying again files would open. While annoying, I can live with it until Apple fixes this obvious glitch in their new OS.

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File "Can't be Found" prompts after Ventura 13.1

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