File "Can't be Found" prompts after Ventura 13.1

Since updating to Ventura 13.1, at random times, when I double-click on a file to open it, I get a prompt that the file can't be found. If I click OK then double-click the file again, it opens as it should. It happens randomly to files of all types. I have never created aliases to any of these files and they are stored locally on a desktop folder. This has never happened before 13.1. Any ideas?


iMac 2020 3.6 GHz 10-Core Intel Core i9

AMD Radeon Pro 5700 XT 16 Gb


iMac

Posted on Dec 20, 2022 11:15 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 11:25 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


146 replies

Feb 22, 2023 8:20 PM in response to troyjack

I'm also having the exact same problem! I've been so confused why when I click on a file, it says not found and then I panic. I'm a teacher so I have created hundreds of files for my students and it's nerve wrecking when I click on something and it says not found. I have been just clicking ok and then click open the file again and it seems to work perfectly. Apple needs to fix this especially when we're paying over thousands of dollars for some of their products.

Apr 2, 2023 3:55 AM in response to Old Toad

As answer to the Apple Recommend Post from the first page from the frog. This does not work. No idea why this is recommended to do by Apple. Even with the latest update to 13.3 there is no improvement. I have already done this with a test account. Without icloud connection, everything offline, so without network and still it happens. So I guess it will stay broken like this. I will now turn to a few youtuber with range, so that this is fixed times if enough attention is on this bug.

Apr 8, 2023 5:16 AM in response to FiNChCZ

There is no way from "this side" of things to tell what's needed to do a fix or how much work (if any) is going into it. Some fixes go into the "easy" bucket and get quickly addressed by the new kids on the staff. Other things are harder (or riskier) to address, they have to wait for somebody with more experience. Their schedule is always packed with projects.


That said, yes, the wait is very frustrating and some level of feedback / any feedback at all from Apple would be a good thing.



Apr 9, 2023 11:24 AM in response to Cory Schaal

Preview crashing is something I have definitely noticed frequently since Ventura. In my work, I utilize preview all day long to break up and merge PDF files. What will typically occur when I get the file not found issue is I will have downloaded a large PDF have placed it inside of a folder, and then, when going to launch it, either, double clicking the file or using the cmd+o shortcut the result is the same.


Additionally, I have found that since 13.3 preview has caused a spinning rainbow very frequently when opening large numbers of PDF files. When I say large, I mean more than 50 at a time, which is very common for my normal workflow.


I would love to know more on your thoughts about why it could be a kernel issue and what specifically you are seeing in the air message from the kernel

Apr 12, 2023 8:57 PM in response to troyjack

I have a brand new Mac M2 running 13.2.1, with only a minimal programs installed and almost zero files on the computer as I did not migrate from an old system. I get this error as well!


Would be great if someone from apple could share a fix that did not involve users wasting so much of their time only for it to resolve nothing.


I second DerJung, I can't believe Apple isn't aware and of such an issue during beta testing and I pray they resolve is ASAP!

Apr 25, 2023 9:39 AM in response to Original Gazza

Well, you may be on to something there, I imagine they could be waiting for a complete restructure of APFS or even a newer file system, Mach kernel will need to be reworked, weather this is a filesystem issue or not, it will have to be reworked, and that is not something a developer wouldn't try to procrastinate on, especially if they knew something else was already being worked on for future releases. As a side note, it's pretty sad that we are going from OS X to 12, 13, 14 and beyond, when the only major change was the removal of 32-bit. We are still using OS X, major version changes should not happen without a complete rework of the UI and kernel, like Steve Jobs said. New APIs do not make for a new major system release, the foundation is what makes it a new OS. Our foundation is still the mach kernel. I miss the good old days of apple, when nothing was released until it was perfected.

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File "Can't be Found" prompts after Ventura 13.1

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