Trying to transfer eSIM to my phone; thinks that I am transferring my physical SIM.
Hello Apple community,
I am trying to transfer an eSIM from one of my old phones to my phone, and I have a physical SIM in my old phone that isn’t activated. However, when I try to transfer it, it says, “SIM not supported. Your SIM cannot be transferrered into an eSIM. Contact your cellular company for support.” I don’t have a QR code for that eSIM, and I did try to eject my physical SIM from the phone and transferring it again, but it still said the same message. How do I transfer my eSIM WITHOUT trying to transfer my physical SIM?
iPhone XR