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iPhone 14 pro max randomly freezing

I have problem that on my iPhone 14 pro max some apps randomly stop working nad i can’t open it. Aplication start screen apears , and nothing happens. I need to restart my device. There is a differeng kind of problem sometimes but less often my iPhone jest randomly completly freez. I can’t do anything even hard reset using buttons. Does anyone have something like that with their iPhone?

iPhone 14 Pro Max

Posted on Dec 20, 2022 11:51 PM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 11:57 PM

Two basic troubleshooting steps to perform (test after each attempt):


A) Try a "forced" restart of your device using these instructions:--> Force restart iPhone - Apple Support


B) If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, since your device is still covered by warranty, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 20, 2022 11:57 PM in response to Qbek02

Two basic troubleshooting steps to perform (test after each attempt):


A) Try a "forced" restart of your device using these instructions:--> Force restart iPhone - Apple Support


B) If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, since your device is still covered by warranty, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

iPhone 14 pro max randomly freezing

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