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idansim Author

Level 1

4 points

Crucial problem in whatsapp

I'm experiencing a crucial problem in whatsapp messenger.

The app crashes, and can't open it.

It's like that for more than a month, I deleted the app totally and was ok for a week, then again and can't open it now.

I can get messages and reply and also to open whatssap web and everyhing is ok there, but can't open the app.

My ios version, whatsapp version are up to date.

I also thought the problem is in specifc iCloud backup, so when it was fine I deleted the the app and then backed the whatsapp again with new iCloud backup, but now still does not work.

I have enough storage in my phone and in iCloud.

tnx for the help.

iPhone 13 Mini

Posted on Dec 21, 2022 1:47 AM

Top-ranking reply

Kurtosis12

Level 9

66,904 points

Posted on Dec 21, 2022 3:40 AM

You will need to contact WhatsApp for help with their software, this is not an Apple product.

Here is a link to their help page.

https://www.whatsapp.com/contact/?subject=messenger

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Crucial problem in whatsapp

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