Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USB-C port

HI,

2 months ago i buy Macbook pro m2 13" and today one of two usb c port stop woeking ?

somebody have this problem?

MacBook Pro 13″, macOS 13.1

Posted on Dec 21, 2022 4:37 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2022 5:40 PM

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports something related USB-C ports error.

Use Apple Diagnostics to test your Mac - Apple Support

If it's USB-C error reported or not, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

https://locate.apple.com/



2 replies
Question marked as Top-ranking reply

Dec 21, 2022 5:40 PM in response to kacper1

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports something related USB-C ports error.

Use Apple Diagnostics to test your Mac - Apple Support

If it's USB-C error reported or not, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

https://locate.apple.com/



USB-C port

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.