The volume and Brightness keys on my new Apple Bluetooth Magic keyboard do not work. If I select System Preferences, Keyboard, there is no checkbox to untick for "Use All F1, F2 keys etc as standard function keys'
I am a Brit in Trinidad and purchased from the UK an Apple Magic Keyboard (MODEL 2450) to attach to my US purchased 2013 iMac 27" running Catalina. Keyboard set up as European (The light grey model numbers are too small and much to light to read to complete a setup screen request, even under a magnifying glass - Apple Please note the foolishness of this).
The new Magic Mouse + Keyboard have been connected initially via my older model iPhone Lightning to USB Cable, not the supplied USB-C to Lightning Cable. This was the general advice provided by all channels of enquiry.
The issue is the Volume and Brightness keys on the Bluetooth Magic keyboard do not work. If I select System Preferences, Keyboard, there is no checkbox to untick for 'Use All F1, F2 keys etc as standard function keys'
I do find this absurd after spending 5-hours of research to resolve installing a new keyboard, I was obliged to purchase due to my second Apple keyboard losing its LH CONTROL KEY function (...it was not dirty but dead).
Can anyone put me out of my misery please...
Andrew
PS. I am the fellow who put in the worlds first online bank and secure airline ticketing (cash redeemable) in 1984 and I can't install a replacement keyboard...or is it Apple that is the problem?!
iMac