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Level 1

4 points

Monterey 12.6.2 installation problem

Have tried installing the Monterey 12.6.2 update several times and can not get it to complete. It gets stuck during preparing update. Device is iMac desktop, late 2015 model.

iMac 21.5″, macOS 12.5

Posted on Dec 23, 2022 11:44 AM

Best reply

medwds

Level 4

2,092 points

Posted on Dec 23, 2022 1:24 PM

Try installing the update in safe mode. See the Apple support article If an error occurs while updating or installing macOS.

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Monterey 12.6.2 installation problem

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