Apple carplay lost connection

I use Ip14 promax with my car toyota ativ 2022When I connected apple carplay with the car the connection always lost how can I fix it thank you

Posted on Dec 23, 2022 8:03 PM

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Question marked as Top-ranking reply

Posted on Dec 26, 2022 1:16 PM

Hello bozavenue,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with CarPlay. Follow the steps listed here to see if they resolve the issue: If you need help with CarPlay


"If CarPlay doesn't work like you expect, learn what to do.


First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car. 
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
  6. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support."



We hope this helps.


Cheers!

3 replies
Question marked as Top-ranking reply

Dec 26, 2022 1:16 PM in response to bozavenue

Hello bozavenue,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with CarPlay. Follow the steps listed here to see if they resolve the issue: If you need help with CarPlay


"If CarPlay doesn't work like you expect, learn what to do.


First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car. 
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
  6. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support."



We hope this helps.


Cheers!

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Apple carplay lost connection

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