CarPlay in Volkswagen Polo

Hello StuartG8462,

Looks like you've done some solid troubleshooting.

Here is a list of general troubleshooting steps from If you need help with CarPlay - Apple Support that should be performed:

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:

• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.

• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.

If you are still having issues, these steps to isolate the problem will help determine where to focus troubleshooting:

1. Use another iPhone and see if the same issue occurs.
2. Download tracks locally to the iPhone and see if they play uninterrupted
3. Use the iPhone with another CarPlay setup and see if the problem continues.
4. Are any other actions happening when the music stops? Such as accessing another app?

Based on the answers, you should know where to start looking.

Have a good day.