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Everytime I attempt to download a free app, it says “Verification Required”. There is no option to go around adding a new payment method onto my IPhone and I don’t want to have to put any card information on there. I used to use a card on my phone to pay for my Netflix and Hulu so that number is still on there but, won’t let me delete it off. How can I download apps and get that old cards information off?
iPhone 11, iOS 16
Hi Alyssa_York
Welcome to the Apple (user-to-user) Community
Re: How do I fix this?
Below are links to trouble-shooting articles from Apple Support.
Perhaps what you need is amongst these "how-to" articles.
Check you are signed in (to your device) with your Apple ID
Sign in with your Apple ID - Apple Support
How to see what payment methods you can use in your country or region:
Payment methods that you can use with your Apple ID – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
What to do:
If you need to change or update your Apple ID payment method – Apple Support
If you have active subscriptions, or money owing, you would need to add a new method first.
How to: Remove a payment method from your Apple ID - Apple Support
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
How to: Get apps in the App Store on iPhone – Apple Support
Else: If you can't remove a payment method from your Apple ID – Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
All the best :-)
Hi Alyssa_York
Welcome to the Apple (user-to-user) Community
Re: How do I fix this?
Below are links to trouble-shooting articles from Apple Support.
Perhaps what you need is amongst these "how-to" articles.
Check you are signed in (to your device) with your Apple ID
Sign in with your Apple ID - Apple Support
How to see what payment methods you can use in your country or region:
Payment methods that you can use with your Apple ID – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
What to do:
If you need to change or update your Apple ID payment method – Apple Support
If you have active subscriptions, or money owing, you would need to add a new method first.
How to: Remove a payment method from your Apple ID - Apple Support
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
How to: Get apps in the App Store on iPhone – Apple Support
Else: If you can't remove a payment method from your Apple ID – Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
All the best :-)
You fix it by verifying your payment information. You need to have a valid payment method registered.
Are you saying that you are unable to proceed from that screen? That you can’t sign in?
How do I fix this?
