You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Everytime I attempt to download a free app, it says “Verification Required”. There is no option to go around adding a new payment method onto my IPhone and I don’t want to have to put any card information on there. I used to use a card on my phone to pay for my Netflix and Hulu so that number is still on there but, won’t let me delete it off. How can I download apps and get that old cards information off?
iPhone 11, iOS 16
Hi Alyssa_York
Welcome to the Apple (user-to-user) Community
Re: How do I fix this?
Below are links to trouble-shooting articles from Apple Support.
Perhaps what you need is amongst these "how-to" articles.
Check you are signed in (to your device) with your Apple ID
Sign in with your Apple ID - Apple Support
How to see what payment methods you can use in your country or region:
Payment methods that you can use with your Apple ID – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
What to do:
If you need to change or update your Apple ID payment method – Apple Support
If you have active subscriptions, or money owing, you would need to add a new method first.
How to: Remove a payment method from your Apple ID - Apple Support
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
How to: Get apps in the App Store on iPhone – Apple Support
Else: If you can't remove a payment method from your Apple ID – Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
All the best :-)
Hi Alyssa_York
Welcome to the Apple (user-to-user) Community
Re: How do I fix this?
Below are links to trouble-shooting articles from Apple Support.
Perhaps what you need is amongst these "how-to" articles.
Check you are signed in (to your device) with your Apple ID
Sign in with your Apple ID - Apple Support
How to see what payment methods you can use in your country or region:
Payment methods that you can use with your Apple ID – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
What to do:
If you need to change or update your Apple ID payment method – Apple Support
If you have active subscriptions, or money owing, you would need to add a new method first.
How to: Remove a payment method from your Apple ID - Apple Support
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
How to: Get apps in the App Store on iPhone – Apple Support
Else: If you can't remove a payment method from your Apple ID – Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
All the best :-)
You fix it by verifying your payment information. You need to have a valid payment method registered.
Are you saying that you are unable to proceed from that screen? That you can’t sign in?
How do I fix this?
