Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

picture messages

hello my new iphone 14 will not let me send or receive picture messages to google pixle 7, please help

Posted on Dec 24, 2022 4:15 PM

Reply
Question marked as Best reply

Posted on Dec 24, 2022 4:19 PM

Try this


If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:

  1. Update your device to the latest version of iOS or iPadOS if needed.
  2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  3. In the Settings app, tap Messages. Turn iMessage off and then back on.
  4. Tap Send & Receive.
  5. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.

1 reply
Question marked as Best reply

Dec 24, 2022 4:19 PM in response to BeckaLynn01

Try this


If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:

  1. Update your device to the latest version of iOS or iPadOS if needed.
  2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  3. In the Settings app, tap Messages. Turn iMessage off and then back on.
  4. Tap Send & Receive.
  5. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.

picture messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.