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just got the new iphone 14, cannot semd pictures to android users. ive sone the updates for carrier, turned on mms, reaet wifi passward, rebooted phone... any suggestions

just got the new iPhone 14, unable to send pics to android users. Performed carrier updates, reset wifi password, made sure MMS setting on, turned phone off and on, airplane mode off and on… help!!

iPhone 14

Posted on Dec 25, 2022 4:48 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2022 4:49 PM

If your carrier is Verizon: When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

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Question marked as Top-ranking reply

Dec 25, 2022 4:49 PM in response to Tooker1

If your carrier is Verizon: When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

just got the new iphone 14, cannot semd pictures to android users. ive sone the updates for carrier, turned on mms, reaet wifi passward, rebooted phone... any suggestions

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