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Wife’s phone

My wife has a IPhone 11 and cannot receive pictures sent by text nor will any app update while she isn’t on WiFi. This problem didn’t occur until we updated the software to iOS 14. Any suggestions to fix?

iPhone 11

Posted on Sep 30, 2020 12:33 PM

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Posted on Sep 30, 2020 12:42 PM

Ask your cell carrier for help with their connection.

1 reply

Wife’s phone

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