OS Ventura Installation Problems.
I have been trying to install the new Ventura Operating system unsuccessfully on my iMac since it was first released.
Current spec's of iMac:
2019 iMac 27"
3.7Ghz Processor 6 core Intel Core i5
48Gig of memory
2Tb Fusion drive with 1.22TB of free space.
Current OS Monterey 12.5.1
Configuration:
I have the MAC firewall enabled.
I have a VPN running connected to a US host. ( I have attempted all updates with and without the VPN connected and the results are the same. In the past, this has not affected any Apple updates, or any other s/w updates)
First indication of a problem:
I attempted to install the update for Monterey, 12.6.2
The download would timeout.
I would boot into safe mode and I was able to successfully download the update
The installation process would start and usually at the 26 minutes remaining mark I would get the following error message "An error occurred preparing the update" Failed to prepare the software update. Please try again"
I deleted the software update and attempted it again from both regular login and safe mode, both produced the same results, and always at the 26 minutes remaining.
I decided to wait for Ventura to come out and when it did I encountered the same problems as above. The installation problems occur in both the safe mode and regular login, and always at the 26 minutes remaining, and always produces the same error message:
"An error occurred preparing the update" Failed to prepare the software update. Please try again"
Any suggestions/ideas ?
thanks Rick
iMac 27″, macOS 12.5