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Small dead pixel?

Hello, i just bought an IPad yesterday and i noticed today a small black dot. It doesnt show much but i know its there and my eyes seems to always find it. Should i go back to the store and tell them about it?

iPad Pro, iPadOS 16

Posted on Dec 27, 2022 6:28 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2022 7:07 AM

A single dead-pixel is not necessarily considered a screen defect - although the dot that you see may not be a dead-pixel, but might be a stray dust particle.


Assuming that you purchased your iPad directly from Apple, you have 14-days within which to unconditionally return an unwanted or unsatisfactory item for exchange or refund. If you have any concerns whatsoever, you would be best advised to make use of the opportunity while it remains available to you - as upon expiry of 14-days you are within the realm of a warranty claim - and to reiterate, a single dead-pixel may not qualify as fault.


If instead you have purchased from another retailer, you will need to investigate the retailers own returns policy.

2 replies
Question marked as Top-ranking reply

Dec 27, 2022 7:07 AM in response to Notusedto

A single dead-pixel is not necessarily considered a screen defect - although the dot that you see may not be a dead-pixel, but might be a stray dust particle.


Assuming that you purchased your iPad directly from Apple, you have 14-days within which to unconditionally return an unwanted or unsatisfactory item for exchange or refund. If you have any concerns whatsoever, you would be best advised to make use of the opportunity while it remains available to you - as upon expiry of 14-days you are within the realm of a warranty claim - and to reiterate, a single dead-pixel may not qualify as fault.


If instead you have purchased from another retailer, you will need to investigate the retailers own returns policy.

Small dead pixel?

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