AirPods Pro 2nd Generation paired with Mac doesn't show in Find My

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Level 1

4 points

AirPods Pro 2nd Generation paired with Mac doesn't show in Find My

I paired my AirPods Pro 2nd Generation with my MacBook Pro running on Ventura 13.1, but the AirPods Pro do not appear as one of my devices in Find My. The "Find My network" setting is enabled in the AirPods Pro settings. I also tried unpairing, re-pairing, and resetting my AirPods.

I do not have an iPhone nor any other Apple devices.

How can I add my AirPods as a device in Find My?

AirPods specs:

Model A2698

Version 5B58

Case Version 51.11.1

Posted on Dec 27, 2022 4:38 PM

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Answer 1

Eric_G1

Community Specialist

Dec 28, 2022 5:12 PM in response to kevrocks

Hello kevrocks,

It may help to try fully turning off Find My, restart the device being used, and then re-enable Find My, to help give the connection a quick refresh.

This page can help with using Find My as well with the AirPods: Locate AirPods in Find My

To help rule out the issue as being caused by something in the current user account on the Mac you may try testing in a new user: Add a user or group on Mac

Cheers.

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Answer 2

Miche11e_P

Community Specialist

Dec 29, 2022 6:36 AM in response to kevrocks

We appreciate you letting us know, kevrocks,

Next, we'd like to have you check out the additional troubleshooting steps to help you with Find My outlined here: If Find My is offline or not working

If you're still unable to use Find My with your AirPods, we'd ask that you reach out to Apple directly to investigate this further with you. You can reach them here: Contact Apple Support

Take care!

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Answer 3

kevrocks Author

Level 1

4 points

Dec 28, 2022 10:01 PM in response to Eric_G1

Hi Eric_G1,

I turned off Find My for the Airpods, restarted the Airpods by putting them in the case and closing the case for 10 seconds, and then connected to the Airpods again. Upon reconnecting, I was surprised to see Find My was enabled.

I tried again, but this time, after reconnecting to the Airpods, the Find My setting was disabled—as how I left it before restarting the Airpods. I re-enabled Find My, but the device still isn't showing in Find My.

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AirPods Pro 2nd Generation paired with Mac doesn't show in Find My

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