macOS mavericks utilities
Hi I brought a 2nd hand MacBook Pro June 2009 and I tried reinstalling OS X Mavericks but whenever I put in my Apple ID it says error 1004
Hi I brought a 2nd hand MacBook Pro June 2009 and I tried reinstalling OS X Mavericks but whenever I put in my Apple ID it says error 1004
Try booting into recovery mode using Command + Option + R which may allow you to reinstall without authenticating with an AppleID (Apple's documentation on this is not clear, but worth a try).
Otherwise, if your iMac is unable to boot to the internal drive (or into Safe Mode), then you will need access to another Qualifying Mac in order to create a bootable macOS 10.11 USB installer. A Qualifying Mac is generally one from 2008 to 2015. If you don't have access to another Qualifying Mac, then you will need to use the retail copy of the OS X 10.6 upgrade DVD.
Greetings Dymondster,
If you are seeing an error when installing macOS or OS X, follow the guidance found here:
If an error occurred while updating or installing macOS
Take care.
macOS mavericks utilities