Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Monterey version of macOS no longer loads e-mail without serious delays. Is there a fix?

When reading e-mail with Apple's mail utility which has worked pretty well for years, it now no longer displays the text of the e-mails until after a LONG delay. When is Apple going to fix this Bug?


iMac 21.5″, macOS 12.6

Posted on Dec 28, 2022 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2022 2:22 AM

Work fine on Apple Computer running Monterey, 1 Computer running Ventura and 1 computer running High Sierra


So fixing Apple Mail - can not duplicated this issue on any of these Machine




1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Still have this computer issue - posted back a reply for additional suggestions.

1 reply
Question marked as Top-ranking reply

Dec 29, 2022 2:22 AM in response to TrueLies001

Work fine on Apple Computer running Monterey, 1 Computer running Ventura and 1 computer running High Sierra


So fixing Apple Mail - can not duplicated this issue on any of these Machine




1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Still have this computer issue - posted back a reply for additional suggestions.

Monterey version of macOS no longer loads e-mail without serious delays. Is there a fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.