Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone Selfie Camera is not working

Front camera works fine , but when i turn to use the selfie camera it becomes blurry and seems to not be working at all looks like its loading waited and still blurry and wont do a thing , other apps that can use the camera doesnt work either , had it updated to the latest version of IOS still no fix , how do i fix this?

iPhone XS Max, iOS 16

Posted on Dec 29, 2022 8:22 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2022 11:11 AM

Hi hevelier,


We recommend you try the steps in the link below since you're having problems with the camera on your iPhone.


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Next, we'd like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section titled "Remove case, accessory, or film and test."


1) Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2) Test the camera by trying to take a photo.
3) Test the LED flash:

1) Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2) Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.


We recommend the steps above because they will show you what to do if your photos are blurry or the camera screen is black.


If you’re still experiencing the same issue, try the steps below.


If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1) If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2) Restart your iPhoneiPad, or iPod touch
3) Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 30, 2022 11:11 AM in response to hevelier

Hi hevelier,


We recommend you try the steps in the link below since you're having problems with the camera on your iPhone.


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Next, we'd like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section titled "Remove case, accessory, or film and test."


1) Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2) Test the camera by trying to take a photo.
3) Test the LED flash:

1) Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2) Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.


We recommend the steps above because they will show you what to do if your photos are blurry or the camera screen is black.


If you’re still experiencing the same issue, try the steps below.


If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1) If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2) Restart your iPhoneiPad, or iPod touch
3) Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

Iphone Selfie Camera is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.