​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Camera

My iPhone 13 Pro Max, in settings for the camera it says unknown parts. I hadn’t replaced my camera, it’s works fine. Why is it showing this notification?

iPhone 13 Pro Max

Posted on Dec 30, 2022 6:58 AM

Question marked as Top-ranking reply

Posted on Dec 30, 2022 7:22 AM

Are you the original buyer of this iPhone, which you purchased brand new? If you are, schedule an appointment at your Apple Store Genius Bar and let Apple test the phone. If you purchased a used iPhone however, the previous owner could have replaced parts with unauthentic parts.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.