Family Sharing not working

Thanks for posting in the Apple Support Communities Ruth_Bowyer,

If your son is unable to send Ask to Buy requests, the following information should help:

If your child sees an "Unable to Ask Permission" message

After Ask to Buy is turned on, and your child asks the organizer of your family group to approve a purchase, your child might see "Unable to Ask Permission. You can’t ask permission, because you have signed in with iCloud and iTunes accounts that are not associated with each other."

When you see this message, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.

Review your Family Sharing settings

If you're the family organizer, you can go to your Settings or System Preferences to see if your family members' accounts have Ask to Buy turned on. 

On your iPhone, iPad, or iPod touch

1: Go to Settings.

2: Tap Family. If you don't see Family, tap your name, then tap Family Sharing.

3: If you're the family organizer, make sure that Purchase Sharing is turned on. Then you can tap a family member's name to see if Ask to Buy is turned on for their account.

Additional guidance and information you may find helpful is available, here: If Ask to Buy isn't working

We hope you find this helps!

Hi Ruth_Bowyer,

Sounds great. Let us know how it goes, and have a good day.