You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I recently bought an iPhone 7 which was a used one. The previous owner wasn't using it. During trying to unlock it she accidentally disabled it. I had to restore it using Itunes. After restoration, I was asked to enter the initial apple ID and password she had used. She had forgotten since she wasn't using the phone anymore. I am stuck at the activation lock and I want to use it. Who can help?
iPhone 7
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here -->Â Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here -->Â Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
Activation lock
