Unable to import photos from iPhone to MacOS Photos app after upgrade to MacOS Ventura
Hi there,
as in the heading described I am not able to import my iPhone's photos to my Mac's photoslibrary.
What I have done, but have not worked:
- connect my phone to Mac as I always do to import my photos -> open photos -> click on my device -> choose photos -> click import
My problem is, even if I just select one photo to import, it won't work. The status thing thing on the upper bar always says "importing 0 from 1 object".
The same issue is there if I just drag and drop a photo from my desktop to this photos library.
What I tried so far:
- I used this official manual from apple
- I created another photoslibrary on my external ssd (there where the not working photos library is located, Disk space reasons)
- I created another photoslibrary, this time on my Mac's drive
- I created another user on my Mac (together with apple support), and tried to import with that
- I used my fathers MacBook, but I got the same issue (not importing, just 0 from 1 object...)
- I tried other devices of me (my iPad Pro, iPod touch) but from this devices I am not able to impost photos as well
I guess there is a bug in apple's photos app in MacOS Ventura (I use MacOS 13.1).
But wether, I don't know where to report it.
The Apple support told me to simply use the iCloud to transfer my photos. But I do not even use iCloud Photos. The other option is to reset my Mac, they told me. But I am going to avoid it, because it is a lot of work and a risk of data lose.
So, if there are any suggestions, please share that!
Thank you for your advice.
MacBook Pro