this week I bought a new airpods from Apple store at Orchard road. However when i try to connect to my phone it shows me another person iCloud account? And in the evening, I received a notification as attached below. Why am i paying $269 for the AirPods that is being use by other people bfr? And the airpod battery was dropping so fast.
Hi qian37,
Welcome to Apple Support Communities. We understand that you're having an issue with your new AirPods showing a tracking notification. We'd like to help.
This notification alerts you when a device is traveling with you, but is not owned by you. Do you have Find My set up for your iPhone? Are the AirPods paired with your device? It is unusual for you to be receiving this notification for your own device.
For this issue, it's best if you contact Apple Support so they can look into this further.
We're here if you need us again in the future.
Take care!
my AirPods is sharing with other people
