I have turned off ask to buy for my children but it still makes them ask for permission

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Level 1

8 points

I have turned off ask to buy for my children but it still makes them ask for permission

I am the family organiser and I have turned off Ask To Buy for both of my children. However they are still being prompted to get their apps approved. I have ensured we are all on the most recent IOS (16.2 currently), both my settings and the other parent have ask to buy turned off. I have rebooted all the devices.

I want to turn it off because it’s hit and miss whether me or the other adult get the ask to buy notifications in the first place and also my children are at the point where I trust them to make the right decisions themselves.

Posted on Jan 1, 2023 9:13 AM

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Answer 1

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Limnos

Level 10

412,741 points

Jan 1, 2023 7:35 PM in response to Jedra

It should work as you describe.

Contact Apple. Click here --> Choose your country or region - Official Apple Support

Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

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Answer 2

Jan 1, 2023 8:07 PM in response to Jedra

I even went as far as removing the account that is required to ask for permission from the apple family sharing and it still asks me to send a request

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