My iPhone 13 pro just gave me a "unable to determine if your iPhone camera is a genuine Apple part." I've never had anything on the phone replaced, is this possibly a known OS bug or known problem?
iPhone 13 Pro
Hello Jennifer Perdaris,
Welcome to Apple Support Communities. This message can be a result of the camera loosing connection with the processor. It's nothing that you have done or could have prevented. It is important to have the camera replaced with genuine Apple parts, and this article explains why:
We would suggest getting in touch with Apple Support to go over your repair options:
We hope this helps you.
Hello Jennifer Perdaris,
Welcome to Apple Support Communities. This message can be a result of the camera loosing connection with the processor. It's nothing that you have done or could have prevented. It is important to have the camera replaced with genuine Apple parts, and this article explains why:
We would suggest getting in touch with Apple Support to go over your repair options:
We hope this helps you.
"unable to determine if your iPhone camera is a genuine Apple part"
