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Gift card

So I recently bought a $25 digital apple gift card from Amazon to buy some stuff on a game, I redeemed the card and everything but when I try to buy the thing (it’s only $5 I have enough for it) it tries using my old visa gift card which has no money on and and it wont let me remove the old visa gift card payment method. Please help.

iPhone XR, iOS 16

Posted on Jan 2, 2023 3:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 2:43 AM

When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Jan 3, 2023 2:43 AM in response to Ryanp1208

When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Gift card

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