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i can't install my Hp Inktank 315 in my macbook air mac os monterey

please help

Posted on Jan 2, 2023 10:17 PM

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Question marked as Best reply

Posted on Jan 2, 2023 11:26 PM

gerard_md Said:

"done all the procedures, still not working, even the hp smart app cannot detect my new printer"

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Using Hp Inktank 315 on Apple Devices:

You Can't. You need an AirPrint-compatible device. Apparently, your device does not have AirPrint. So, using it with a Mac is just not an option. See here: About AirPrint - Apple Support

4 replies
Question marked as Best reply

Jan 2, 2023 11:26 PM in response to gerard_md

gerard_md Said:

"done all the procedures, still not working, even the hp smart app cannot detect my new printer"

-------


Using Hp Inktank 315 on Apple Devices:

You Can't. You need an AirPrint-compatible device. Apparently, your device does not have AirPrint. So, using it with a Mac is just not an option. See here: About AirPrint - Apple Support

Jan 3, 2023 7:34 AM in response to gerard_md

Hi,


The HP Ink Tank 315 Printer is a USB-only printer (not an AirPrint printer):

https://support.hp.com/us-en/document/c05802648


Once you have connected the printer directly to your computer by USB, an appropriate printer driver for macOS 12 Monterey will be needed. The HP support page for this printer suggests using a Dec 9. 2022 version of HP Easy Start for setup:

https://support.hp.com/us-en/drivers/selfservice/hp-ink-tank-310-series/16180943/model/16180944

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

The computer should be connected to the Internet during setup.

If this is not possible, you could perhaps check whether HP Easy Admin can be used with your operating system.

https://support.hp.com/us-en/document/c06164609


As always, make sure that you have backup copies of all important files before testing anything. Software conflicts cannot be ruled out.


See also these articles:

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

i can't install my Hp Inktank 315 in my macbook air mac os monterey

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