i can't install my Hp Inktank 315 in my macbook air mac os monterey

please help

Posted on Jan 2, 2023 10:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 7:34 AM

Hi,


The HP Ink Tank 315 Printer is a USB-only printer (not an AirPrint printer):

https://support.hp.com/us-en/document/c05802648


Once you have connected the printer directly to your computer by USB, an appropriate printer driver for macOS 12 Monterey will be needed. The HP support page for this printer suggests using a Dec 9. 2022 version of HP Easy Start for setup:

https://support.hp.com/us-en/drivers/selfservice/hp-ink-tank-310-series/16180943/model/16180944

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

The computer should be connected to the Internet during setup.

If this is not possible, you could perhaps check whether HP Easy Admin can be used with your operating system.

https://support.hp.com/us-en/document/c06164609


As always, make sure that you have backup copies of all important files before testing anything. Software conflicts cannot be ruled out.


See also these articles:

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

4 replies
Question marked as Top-ranking reply

Jan 3, 2023 7:34 AM in response to gerard_md

Hi,


The HP Ink Tank 315 Printer is a USB-only printer (not an AirPrint printer):

https://support.hp.com/us-en/document/c05802648


Once you have connected the printer directly to your computer by USB, an appropriate printer driver for macOS 12 Monterey will be needed. The HP support page for this printer suggests using a Dec 9. 2022 version of HP Easy Start for setup:

https://support.hp.com/us-en/drivers/selfservice/hp-ink-tank-310-series/16180943/model/16180944

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

The computer should be connected to the Internet during setup.

If this is not possible, you could perhaps check whether HP Easy Admin can be used with your operating system.

https://support.hp.com/us-en/document/c06164609


As always, make sure that you have backup copies of all important files before testing anything. Software conflicts cannot be ruled out.


See also these articles:

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i can't install my Hp Inktank 315 in my macbook air mac os monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.