Location based reminders not working

Question

Level 1

5 points

Location based reminders not working

When I create a new reminder, the location symbol is greyed out. Location services are on and enabled "while using" for the app.

This is on an iPhone 13 with iOS 16.1.1

Posted on Jan 3, 2023 1:34 PM

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Answer 1

Best reply

hc1111

Community Specialist

Jan 5, 2023 11:09 AM in response to Bernd5364

Thanks for the reply, Bernd5364.

If you tap on the calendar icon, are you able to set the date/time and then use the other features available to create notes for this reminder?

We're also curious if you're able to change the list for this reminder, then attempt to make notes for it next.

If you still cannot make notes, Contact Apple Support directly for additional help.

All the best.

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Answer 2

Bernd5364 Author

Level 1

5 points

Jan 5, 2023 10:32 AM in response to Matthew_J5

Thanks a lot for your message. Unfortunately, I still can't make it work. I am attaching a screenshot of what I see when composing a reminder. Anything but the date symbol is grayed out.

Location services are on.

What could I be missing?

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Answer 3

Bernd5364 Author

Level 1

5 points

Jan 5, 2023 12:01 PM in response to hc1111

Thanks for the suggestion with the lists. There are two categories of lists, one I don't know where it is coming from, maybe a desktop that rarely runs, and the other called "iCloud". Reminders in lists under the latter category work fine, location services and all other symbols are present.

Thank you so much!

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Answer 4

Matthew_J5

Community Specialist

Jan 4, 2023 3:35 PM in response to Bernd5364

Hi Bernd5364,

Thank you for posting to Apple Support Communities.

We understand that your location-based reminder is not working. Make sure that your iPhone is updated to the latest version of iOS: Update iOS on iPhone

Once updated, follow the steps here: Use Reminders on your iPhone, iPad, or iPod touch

That should help.

Let us know if you have any questions.

Take care.

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