Picture messages and videos

i can’t seem to see pictures or video when they are being sent to me and all i see is a box that looks like a little file with a question mark. My MMS is on and idk what else to do.

iPhone 12, iOS 16

Posted on Jan 3, 2023 4:20 PM

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Posted on Jan 3, 2023 4:23 PM

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Picture messages and videos

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